Privacy Policy

Privacy declaration

We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. Processing of personal data takes place in a manner that is in accordance with the requirements of the General Data Processing Regulation (GDPR).

Purposes of data processing

If you place an order, we need your name, e-mail address, delivery address to process your order and to keep you informed of its progress. In order to handle the orders as well as possible, we store with your permission your personal information and the details regarding your order and the use of our services. This allows us to personalize the website and recommend products or services that may be of interest to you.
With your permission, we use your data to inform you about the development of the website and about special offers and promotions. If you no longer appreciate this, you can let us know by sending us an email.
Do you have an account in the Bulgarian Wine House order portal? then we will store your data, such as your name and e-mail address.
If you fill in a contact or registration form on the website, or send us an e-mail, the data you send us will be kept for as long as the nature of the form or the content of your e-mail requires for the full response and handling.
Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site: https://www.bgwinehouse.nl.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a comment, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the comment you just edited. It expires after 1 day.

Social media

This site includes buttons to promote or share pages on social networks Facebook and Instagram. These buttons are realized by code provided by Facebook and Instagram themselves. This code places, among other things, a cookie. Read the privacy statement of Facebook and Instagram (which can change regularly) to see what they do with your personal data that they process with this code.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We use Google Analytics to keep track of how users use our website and how effective our search result pages are. The information thus obtained, including the address of your computer (IP address), is transferred to and stored on servers by Google and Microsoft. Please read Google’s privacy policy and Microsott’s privacy policy for more information, as well as the specific Google Analytics privacy policy.
Google uses this information to keep track of how our website is used, to provide us with reports about the website and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on Google’s behalf. We have no influence on this. We have allowed Google to use the obtained Analytics information for other Google services.

Click behavior and visit data

General visitor data is kept on the website. In this context, in particular the IP address of your computer, any user name, the time of retrieval and data that a visitor’s browser sends can be registered and used for statistical analyzes of visiting and clicking behavior on the website. We also use this to optimize the functioning of the website. We try to anonymize these data as much as possible. This data is not provided to third parties.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Newsletter

We offer a newsletter (via Mailchimp) with which we want to inform interested parties about news, our products, services and related matters. If you are not yet a customer of Bulgarian Wine House, your e-mail address will only be added to the list of subscribers with your explicit consent. Every newsletter contains a link with which you can unsubscribe. The subscriber base of the newsletter is not provided to third parties.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Disclaimer

The information shown on this website is compiled with care by Bulgarian wine house, but the correctness and completeness thereof cannot be guaranteed. This website purely provides information about products and services offered by Bulgarian wine house. Changes can be made without prior notice.
Bulgarian wine house accepts no liability whatsoever for the possible malfunctioning of this website, for inaccuracies and incompleteness of the information and prices included on the website of Bulgarian wine house.
Bulgarian wine house is not liable for information and/or messages sent by users of the website via the internet. References to sites that are not maintained by Bulgarian wine house are included purely for the information of the visitor. Bulgarian wine house cannot guarantee the content and functioning thereof, nor the quality of any products and/or services offered thereon. Any liability with regard to sites that are not maintained by Bulgarian wine house is rejected.